Terms and Conditions

1. Who may use the Platform

The Platform is intended for real estate brokers and agents, agencies and developers. You must be at least 18 years old and legally able to enter into contracts.

If you use the Platform on behalf of a company, you represent that you are authorized to bind it to these Terms.

2. Account

You must provide accurate information and keep it up to date. You are responsible for keeping your password confidential and for all activity under your account.

Notify us immediately at [email protected] if you suspect unauthorized use.

The account is personal and non-transferable. Do not share it with others.

3. What the Platform offers

A catalog of real estate developments with prices, availability, materials and commercial terms; client selections; client registration with developers; resale listings; analytics and notifications.

PROBRO is a technology tool. We are not a party to sale transactions between developers, brokers and buyers, we do not act as a real estate agent for any party and we do not receive funds from buyers.

4. Third-party information

Prices, availability, floor plans, delivery dates, commissions and other development information come from developers or public sources. We make reasonable efforts to keep it current, but we do not guarantee that it is accurate, complete or up to date at all times.

Always confirm the data with the developer before making a firm offer. Commercial terms and commissions are governed by the agreements between you and the developer, not by the Platform.

5. Acceptable use

You agree not to:

• copy, extract or bulk-download Platform content (scraping), or use bots or automated tools;
• resell, sublicense or make access or content available to third parties, other than sharing selections with your clients;
• publish false or misleading information or properties you are not entitled to market;
• compromise the security of the Platform, attempt to access other people's accounts or data, or interfere with its operation;
• use the Platform to send spam or for unlawful purposes.

We may automatically restrict access when we detect activity that suggests bulk data extraction.

6. Content you publish

You are responsible for the content you upload (properties, photos, descriptions, client data) and you represent that you hold the rights and, where applicable, the consent of the people whose data you register.

You grant us a non-exclusive, royalty-free license, for as long as the content is on the Platform, to host, display and technically adapt it in order to provide the service.

We may remove content that violates these Terms or the law.

7. Intellectual property

The software, design, PROBRO brand and the compilation of the catalog belong to PROBRO or its licensors. The materials of each development belong to its developer. We grant you a limited, revocable, non-exclusive right to use the Platform under these Terms.

8. Plans and payments

Some features may require a paid plan. Price, duration and conditions are shown before purchase. Web payments are processed by third-party payment providers; PROBRO does not store your full card details.

9. Suspension and termination

You may stop using the Platform and delete your account at any time in the app (Profile → Delete account) or by contacting us. Upon deletion, your personal data is anonymized as described in the Privacy Policy.

We may suspend or terminate your account if you breach these Terms, if required by law, or to protect the security of the Platform or other users.

10. Availability and limitation of liability

The Platform is provided "as is" and "as available". It may be interrupted for maintenance or for reasons beyond our control.

To the extent permitted by law, PROBRO is not liable for business decisions based on third-party information, for transactions between users, developers and buyers, or for indirect damages or lost profits. Our total liability to you will not exceed the amount you paid us in the 12 months preceding the event giving rise to it.

11. App stores

If you downloaded the app from the App Store or Google Play, these Terms are between you and PROBRO, not Apple Inc. or Google LLC, which are not responsible for the app or its support. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them with respect to the app downloaded from the App Store.

12. Changes

We may change these Terms. We will post the current version on this page with its update date and, for material changes, notify you through the Platform or by email. Continued use after a change means you accept it.

13. Governing law and jurisdiction

These Terms are governed by the laws of the United Mexican States. Any dispute is submitted to the competent courts of Quintana Roo, Mexico, waiving any other jurisdiction, without prejudice to your rights under consumer protection law.

14. Contact

J.P. BUSINESS ANGELS S.A. de C.V. Email: [email protected]. Website: probro.mx.